Making it easier for citizens to get notifications on the availability of vaccination slots and plasma donors, Insurtech WIMWIsure has launched a messaging bot on the popular messaging platform WhatsApp. People can simply drop a text on the number along with their pin code and age and be notified as soon as the slot is available at a nearby centre, following which the user can book the slot on Cowin website. The facility is also available for registration and instant notification on the availability of plasma donors in the respective pin code area.
Considering that citizens are experiencing several challenges in finding slots at inoculation centres as well as getting matching plasma donors, the start-up, which provides on-demand video inspection for insurable assets, has integrated its conversational Artificial Intelligence (AI) to trigger notifications through Whatsapp. The team is also working on other areas of coordination for Covid-19 resources by mitigating the demand-supply gap for real-time availability.
The AI-enabled chatbot is making the process fast and efficient by taking away the need to keep an incessant watch on the official website or mobile application. This is particularly challenging for less tech-savvy, elderly, and the poor, who are often not comfortable operating the portal or application but are fluent with WhatsApp as a messaging platform. As of now, users from more than 800 PIN codes are using the platform with over one lakh interactions.
“Finding vaccination slots or plasma donors is extremely crucial in the fight against Covid-19 as the second wave is raging across the country. This user-friendly service will simplify searching for availability for vaccines, as well as locate plasma donors quickly. We appeal to people, who have recovered from Covid-19 to come forward, and register through a simple WhatsApp message and help save lives,” said Ravinder Kumar, WIMWIsure’s Founder and CEO.
