13 February 2019
The Power Women
As women continue to scale newer heights in every field, we write an ode to 20 great women in the Indian financial sector. By Nirmala Konjengbam, Aparajita Gupta and Deepika Asthana
Usha Sangwan MD, LIC of India
Sangwan is the first ever woman Managing Director of Life Insurance Corporation (LIC). A Post Graduate in Economics, Post Graduate Diploma holder in Human Resource Management and licentiate from Insurance Institute of India, she joined the company as Direct Recruit Officer in 1981. Since then, Sangwan has worked in all core areas of life insurance and her expertise lies in analytics, strategy, execution, people skill, customer centricity, use of technology (particularly in marketing and servicing) and setting up of systems. At LIC, she is instrumental in starting direct marketing channel, SMS-based helpline, online sales of policies, app-based services and social media...