Insurance Dons A Digital Cover

Until last year, Samira thought her floater health insurance policy of Rs 5 lakh—between herself, her spouse and child—was adequate. That changed when the second wave of pandemic hit. “I realised the cost of hospitalisation had shot up,” says Samira, a professional, who didn’t want to reveal her real name. Towards the end of April 2021, she decided to take a top-up health insurance cover for Rs 25 lakh. The 40-year-old was pleasantly surprised and relieved to find the policy document in her inbox within just a week or so of applying. “A representative of the distributor called me to guide me on filling the form, and then I got another call from the insurer regarding a surgery that my son had undergone when he was two months old. I provided all the paperwork online,” says Samira. A top-up policy covers the residue of the hospitalisation claim...