Outlook Money
Most of the individuals fall prey to hacking, be it a phone is compromised or a credit card hacked. In such cases, it is important to not panic and take immediate action.
1. Inform The Bank; The first step one should take is informing the bank and suspending all the transactions temporarily. This can be done by contacting the bank or card issuer or through Internet banking.
If the phone is compromised, one should file a complaint with the local cybercrime unit or the police. This is important as can serve as an official record for investigations.
For the recovery of funds, bank statements for unrecognized transactions should be checked. A complaint related to this can be filed and if the bank finds any fraudulent transactions, the account can be credited. The time for recovery of the money varies.
One should set up real-time transaction alerts via SMS or email to monitor the account effectively. Check account activity daily through online or mobile banking platforms to review all statements and monitor credit reports for any suspicious activity.
To begin with, use strong passwords and enable two-factor authentication wherever possible. Avoid using public Wi-Fi for banking, and be cautious of phishing scams. Keep phones updated with the latest security patches.
Compiled by Syed Muskan