The policyholder needs to know the documents that are needed to process the claim. The list of documents needed is available on insurance company websites. “One can also approach the insurance company and get necessary clarifications if required. With all documents in place, it becomes easier for the insurance company to settle the claim faster. Typically, the claim documentations required would be duly filled claim form, details of the customer’s bank account, complete papers of the treatment undergone, discharge summary, and all the copies of bills, pathology reports and previous treatment papers, if any,” adds Nerurkar.