Ram Sewak Sharma, Chairman, Telecom Regulatory Authority of India (TRAI), enthralled the audience with details of how digital financial inclusion was becoming a reality and how information technology was playing a very important role in simplifying the administrative processes in making life easier. He narrated his experience in using technology to simplify governance. “When we started doing Aadhar, we realised that one of the bottlenecks for inclusion of any type was the lack of identity for individuals,” he said. The voter ID was limited to adults and the problem was on creating an identity for every Indian, leading to Aadhar’s creation.