According to Pinakin Dave, country manager, India and SAARC, OneSpan Inc, a Chicago based cyber security company, "Financial institutions and banks will never ask for money from their customers in this manner. Even if you get such a call, visit the bank/ financial institution’s official website and call the number mentioned there to verify. Besides, some of the ways to stay safe online is to always update your anti-virus software and your computer/ mobile systems. Using passwordless authentication is another way to ensure security. Multi-factor Authentication (MFA) system is also another way of ensuring security while transacting online."