India’s insurance industry has overwhelmingly digitalised its fraud investigations in the wake of the Covid-19 pandemic, a new survey of industry professionals has revealed. 68 per cent of respondents said that their organisations were already using digital solutions for investigations, while 19 per cent said they were in various stages of planning the transition to digital. The survey findings are part of a report released today, titled ‘Impact of Covid-19 Pandemic on Insurance Fraud Risk Mitigation and Investigation’.