Bajaj Allianz General Insurance, a private insurer, has launched a new AI chatbot called "Insurance Samjho" which simplifies insurance by providing policyholders with clear information about their coverage. It will also answer questions and educate users about the insurance industry in general. Insurance policies are known for their complicated wording, which can leave customers confused about what their coverage is. This lack of understanding can lead to frustration, especially when filing a claim. To address this problem, the company launched "Insurance Samjho," an AI chatbot that simplifies complex insurance terms into plain language through a user-friendly interface.