In India, consumers do not have a transparent mechanism to sell their gold. People usually sell gold at the shop they purchased it from. Mostly, the supplier first tries to push an exchange scheme, and if unsuccessful, offers an amount as buy-back value, without much details. A bigger challenge for migrant customers is that they are forced to sell their gold to unknown shops in a new city/town, wherein the purity of the gold isn’t usually acknowledged. This non-transparency, especially among unorganised players, leads to a sizeable reduction in the buy-back value for consumers. Hence, it is imperative to empower consumers with information to help them get the best value for their gold.