The UK division of the American exchange company Coinbase, CB Payments Limited, has been fined £3.5 million, or roughly $4.5 million, by the Financial Conduct Authority for violating a voluntary agreement regarding user onboarding. In 2020, the FCA, an oversight body asked CBPL to agree not to onboard those customers it considered "high risk." Contrary to this, it went on to onboard 13,416 of these high-risk customers and provided cryptocurrency services to them.
Joint executive director of the FCA, Therese Chambers emphasized that the substantial lack of control increased the likelihood of money laundering within CBPL. The FCA's fine—the first it has imposed under the Electronic Money Regulations 2011—may presage a crackdown on providers of cryptocurrency services in the UK.
According to Coinbase, only 0.34% of onboarded customers were high-risk, and these were onboarded unintentionally between October 30, 2020, to October 1, 2023. Coinbase explained that the FCA investigation regards e-money transmitter services, not crypto transactions. CBPL was registered as an e-money institution with the FCA since 2017, operating e-money and payment services in specific jurisdictions, but was not authorized for cryptoasset business activities.